09.23.2020 | Kespry

How Kespry Delivers On-site Roof Claims Decisions In As Little As One Hour

Insurance carriers have long been plagued by slow, inaccurate, and dangerous manual assessments of roof damage to settle hail and storm damage claims. Climbing on high or steep rooftops puts inspectors in harms way and drives up loss adjustment expenses. The time-consuming, subjective nature of the traditional roof claims process certainly doesn’t deliver an optimum customer experience.

Now, drone-captured data can be utilized to improve safety and deliver a more accurate assessment of the entire roof surface – not just the areas that can be accessed by a manual inspection. However, some drone-based analytics vendor offerings may take many hours to process before being ready to use in a claim decision, eliminating the ability to settle the claim while the adjuster is still on-site.

Kespry’s on-site and mobile-based drone tools are different. They dramatically accelerate the assessment of roof damage from hail and storms. Armed with on-site data and tools that follow currently accepted industry standards, insurance adjusters can now make claim payout decisions in as little as one hour – all during a single visit to the property.

These capabilities enable insurance carriers to make their touchless claims process more efficient while delivering an improved customer experience through faster claims resolution and improved transparency.

How insurance carriers are benefiting from Kespry:

• Reduce loss adjustment expenses and claims cycle times
• Improve the safety of adjusters and roof inspectors
• Improve the customer experience with transparency and faster claims decisions

To learn more about how leading carriers are delivering faster, safer roof claims with our Aerial Intelligence solutions, download our guide. You can also view our on-demand webinar “How Drones are Driving 1-Hour Roof Claim Decisions“.